Shipments and returns


Shipping methods:

Gdex

Peninsular Malaysia: 3 - 7 business days
East Malaysia: 7 - 14 business days

Charges: 

Klang Valley,Penisular Malaysia,Langkawi: 1KG RM 5;Sub Break 1KG RM1 

Kuching:1KG RM9;Sub Break 1KG RM8

Kota Kinabalu: 1KG RM10;Sub Break 1KG RM9

Sarawak, Sabah and Labuan:1KG RM11;Sub Break 1KG RM10

If you are unavailable at the time of delivery, the carrier may leave a card with instructions for either redelivery or collection. All product/s will be delivered in standard packaging; any special packaging request may be subject to additional charges.

Your pack shipment

Packages are generally dispatched within 1-2 days after(except Public Holidays) receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.